sridhar chukka

  How do I subscribe to my organization's requests? Click your profile icon on the upper-right side of any page and then click My activities. Click the Organization Requests link on the My Activit...

How do I see requests that I'm CC'd on?   When someone you know creates a request, they can CC you and you'll be able to view and follow those requests.   After you log in, go to: My Activities > R...

What happens to my ticket after I submit it?   The CES Support Team will receive a notification that there is a new request. We will review the request for completeness and understanding.  If there...

How do I update a request by email? You can update an existing support request ticket with a comment by email. Your email must reference an existing ticket ID, using the proper syntax, in plain te...

How do I search for content in articles and FAQs? Searching for content There are a number of methods you can use to find content in the knowledge base or community. Find multiple words: Use do...